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Metered Services - Supports multiple types of, including metered water, sewer, gas, electricity, and steam.
Flat Rate Services - Supports all types (e.g., garbage, solid waste, fees, surcharges, etc.).
Rate Structure - Handles any type, including flat rates, single-step rates, multiple-step rates, percentages, etc.
Cycle or Section Billing - Easily handle a large customer base by breaking it into sections to control your billing cycles and smooth billing workflow.
Addresses - Maintains service address, as well as names and addresses of customers, owners, and residents.
Legal Information Maintenance - related to each account, if desired (e.g., subdivision, block, lot, township, range, section, etc.).
Accounts Access - Access account records via account number; route sequence; service address; customer, owner, resident name, resident address; legal information, and a host of other means.
Wizards and Special Functions - optimize user processing for the most common types of activities (e.g., billing, creating and finalizing out accounts, applying penalties, estimating meter readings, meter change outs, etc.).
Standard Reports - Provides users with more than 200 reports that cover all aspects of utility billing operations.
Report Generation reports may be previewed on the screen, sent to a printer, a file, or to the LaserFiche document imaging system (available from a Laserfiche dealer).
Report Wizard Organize and create lists of favorite reports. Print groups of reports all at once.
Custom User Reports create and organize customized user reports.
Notices - Provides integrated internal access to the mail-merge features of Microsoft Word for seamless production of past due notices, disconnection notices, etc.
Laser Post-card or Full-Page Utility Bills - supports production in sorted order.
Security Deposits provides security deposit support, interest on these deposits, and application of deposits to final bills.
Full Integration Integrates with Black Mountain Software applications such as: Accounting, Service Applications, Service Orders, Cash Receipting, and various other modules.
Budget Billing - Allows for two types of budget billing.
Rolling Averages may be used to bill based on an average that is updated on the fly each month.
The Pay - up method allows the utility to assign an estimated bill, then create a Pay-up month to 'catch up' based on over charge or under charge.
Web Updates - Allows customer to obtain updates for the software with one easy step using Internet access.
Optional Modules Add muscle to Utility billing with Automated Telephoning, Handheld Interface, Rate Analysis, Refuse Management, Service Applications, Service Orders and Cash Receipting.
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Accounting